CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Text us at 912-226-1568 or send us an email at bhminksllc@gmail.com

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FAQ

 
What is Honey collection?
 

RAW hair (honey) comes from a single donor, unlike 9A hair (grade hair) which comes from multiple donors.

 

 

 

What are your delivery options?
 

Please allow 2 business days for your payment to be processed, once processed your order will be shipped. Your order will arrive within 2-3 standard business days. Express delivery option are also available.

 

 

 

How do i maintain the hair?
 

Co-wash once a week/ Tie or wrap up your hair every night/ Never sleep on wet hair/ Apply a dime size amount of coconut oil to hair for moisture (as needed)/ Use a wide tooth comb or fingers for detangling/ Air dry hair (avoid heat as much as possible). 

 

Silky straight- Tresemme Keratin Smooth conditioner only (white bottle). ALL curl patterns Pantene Curly conditioner only (white bottle)

How do I maintain the adhesive?
 

Keep away from sources of heat or ignition/keep container tightly closed/store in cool, dry, well ventilated area/keep out of reach of children/dispose every six weeks to keep fresh and retention high.

 

 

 

Do you provide International delivery?
 

International delivery is always available. When checking out, make sure you are entering the correct information. 

 

 

 

What is your returns policy?
 

There is absolutely no returns or refunds. All sales are final.